Customers or partners hosting with Ricoh, in the RICOH PMC clouds in any of our regions, are automatically given a domain name such as “customername.eu.ricoh-pmc.com”.
To create your own custom domain names, create CNAME records from your domain name to the account domain, such as:
print.customername.com CNAME customername.eu.ricoh-pmc.com
Make sure you upload a proper certificate for “print.customername.com” to the PMC Web admin portal -> Certificates.