When a scan workflow fails, the admin will receive an email notification. The email may contain one of the following error codes:
|
Error code |
Error message |
|---|---|
|
WPS-BARCODE-9999 |
Barcode recognition has failed. |
|
WPS-DOCUMENT_SEPARATION-9999 |
Document separation has failed. |
|
WPS-EXTERNAL-9999 |
External processing step has failed. |
|
WPS-EXTERNAL-0002 |
External processing step command finished with a nonzero exit code. Contact your vendor to get the API exit code from the logs. |
|
WPS-HIGHLIGHT-9999 |
Recognition of highlighted text has failed. |
|
WPS-OCR-9999 |
OCR processing has failed. |
|
WPS-REDACT-9999 |
Text redaction has failed. |
|
WPS-ZONAL_OCR-9999 |
Zonal OCR has failed. |
|
WPS-BOX-9999 |
Upload of scan files to Box has failed. |
|
WPS-DROPBOX-9999 |
Upload of scan files to Dropbox has failed. |
|
WPS-EMAIL-9999 |
The sending of scan files to email has failed. |
|
WPS-EMAIL-0001 |
The client is not authenticated to send e-mails. |
|
WPS-EMAIL-0002 |
The size of the scan job exceeded the size limit of the SMTP server. Check the maximum scan job size setting in the e-mail connector. |
|
WPS-EMAIL-0003 |
The user does not have an email address set in their profile. |
|
WPS-EMAIL-0004 |
Connection refused. Check that the SMTP server is running and is set up correctly. |
|
WPS-EMAIL-0005 |
The concurrent connections limit has been exceeded. |
|
WPS-EXCHANGE-9999 |
The sending of scan files to Exchange has failed. |
|
WPS-EXTENSION-9999 |
An error occurred on the extension connector. |
|
WPS-HPRM-9999 |
An error occurred on the HPE Records Manager connector. |
|
WPS-ONEDRIVE_BUSINESS-9999 |
The upload of scan files to OneDrive has failed. |
|
WPS-ONEDRIVE_BUSINESS_OAUTH2-9999 |
The upload of scan files to OneDrive has failed. |
|
WPS-ONEDRIVE_BUSINESS_OAUTH2-0001 |
The user did not authorize the OneDrive storage. |
|
WPS-SCRIPT-9999 |
An error occurred on the Script connector. |
|
WPS-SHAREPOINT_ONLINE-9999 |
The upload of scan files to SharePoint Online has failed. |
|
WPS-SHAREPOINT_ONLINE_OAUTH2-9999 |
The upload of scan files to SharePoint Online has failed. |
|
WPS-SHAREPOINT_ONLINE_OAUTH2-0001 |
The user did not authorize the SharePoint storage. |
|
WPS-SHAREPOINT_ONLINE_OAUTH2-0003 |
SharePoint site was not found. Check the site name in the SharePoint connector settings. |
|
WPS-SHAREPOINT_ONLINE_OAUTH2-0004 |
SharePoint library was not found. Check the library name in the scan workflow settings. |
|
WPS-CORE-9999 |
The processing of scan files has failed. |
|
WPS-RESTRICTION-0001 |
The scan job size limit has been reached. |
|
SQ-WPS-9999 |
PMC was not able to reach the WPS service. |