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RICOH PMC documentation

Release notes

2025
2024
2023
2022
2021
2020
2019
2018

About PMC

Requirements
Security and privacy
Compatible Card Readers
Supported languages
Ricoh hosted cloud addresses
Trademarks
Known issues and limitations
Architecture and solution design
Licensing

Quick start for vendors
Quick start for admins

Admin guide

PMC Web UI

Overview

Users menu

Access Control

Authentication providers

Client authentication

Add a custom app in Microsoft Entra ID

Add a custom app in the Auth0 identity platform

Add group synchronization app in the Auth0 identity management

Add a custom app in the Ping identity platform
Edit a custom app in Microsoft Entra ID
Google Workspace service account

External authentication

External Card Repository

LDAP authentication

Microsoft Entra authentication

Synchronizing user card, PIN or department from Microsoft Entra ID

OKTA Authentication

OKTA authentication via LDAP

Google authentication

Enabling user self-registration
Guest users / guest printing
Local groups

Roles

Permissions

Single Sign-On

Microsoft Entra Single Sign-On
Okta Single Sign-On / Logout
PingID Single Sign-On

Users

Printers menu

Embedded Terminals

Secondary Gateway mapping
Embedded Terminals' configuration
Terminal Deployment Tool
Brother Terminal

Canon Terminal

Customize UI

HP Terminals

HP Workpath Gen 2 Cloud Terminal
HP Workpath Gen 1 Embedded Terminal
HP OXPd embedded

Konica Minolta Terminals

Konica Minolta IWS Gen 2 Cloud Terminal

Konica Minolta IWS Cloud Terminal

IWS Cloud Terminal Configuration
Installation from the Marketplace
Installation using the IWS Install Tool
IWS Cloud Terminal usage

Konica Minolta OpenAPI Terminal

Konica Minolta IWS Gen 2 Cloud Terminal with device locking (IWS Service Platform integration)

Application configuration copy through Marketplace

Kyocera Terminal
Lexmark Terminal

Ricoh Terminals

Ricoh Standard Gen 2 Cloud Terminal

Requirements and limitations
Adding Embedded configuration and Ricoh MFD in PMC Web UI
Cloud Terminal installation
Registering the Cloud Terminal in the PMC Web UI
Post-installation device setup
Initial device setup

Ricoh Standard Embedded Terminal

Ricoh PMC Embedded Terminal

Ricoh PMC Applications
Ricoh PMC MS365 Application Registration

Sharp Terminals

Sharp Gen 1 Terminal

Sharp Gen 2 Cloud Terminal

Manual installation

Xerox Terminals

Xerox Gen 2 Cloud Terminal

Xerox Gen 1 Terminal

Xerox WorkCentre 71xx
Xerox WorkCentre 52xx, 72xx, 73xx and 74xx
Xerox WorkCentre 75xx
Xerox WorkCentre 78xx
Xerox WorkCentre 79xx
Xerox Versalink

Using Xerox Remote Logger tool

FUJIFILM BI Terminal

Printers
Print queues

Scan workflows

Connectors

Email (SMTP) connector
Microsoft OneDrive for Business connector
Microsoft SharePoint Online connector
Generic HTTPS connector
Google Drive connector
Scan to download (My documents) connector

Workflows

Workflow variables
Workflow error codes
Workflow processing steps

Access rules

Reports

Enhanced reports (BETA)
Scheduled reports (BETA)
Legacy reports

Security section

API access keys

Endpoints menu

Endpoints

Servers

Audit log
Offline Server Cache
Server list
Remote Update of Secondary Gateways
Rate limiting
Thread Pool settings
JVM heap memory configuration

Security options

Password policy
PIN policy
PKI and encryption
Certificates
Privacy
Forgotten password

Settings section

General settings

Messaging

Mobile print

Configure Mobile Print
Creating QR-codes
Mobile apps: configure DNS-SD for _discovermobile
Configure the Mobile Apps with the Mobile Device Management

Web upload

Wide area mobile print

Configure DNS server

Configure Windows DNS
Configure BIND
Verifying DNS configuration

Create Wide area mobile print subdomains

Set search domains on mobile devices

Multiple Wide area mobile print subdomains
One Wide Area Mobile Print sub domain

Email to print

Internal copy with Scan to download trigger: Rules - triggers and automation v1
Locations

Rules - triggers and automation

Trigger examples

Vendor/Customer account

Services

Enable Cloud terminal integration

Search functionality
Notifications
Creating a cloud status widget
Installation files

PMC Client

PMC Client overview
System requirements
Installing PMC Client on Windows
Installing PMC Client on macOS
Installing PMC Client in offline mode
PMC Client configuration
PMC Client authorization
PMC Client log download
PMC Client Auto-update
PMC Client Upgrade
PMC Client troubleshooting
Universal driver settings
PMC Client proxy support
PMC Client Configuration profiles
Windows Protected Print mode

Gateway Guide

YSoft OMNI Bridge

Setting up OMNI Bridge
OMNI Bridge gateway installation and troubleshooting
OMNI Bridge operation manual

Add a secondary gateway server
Gateway on Hardware Appliance

Gateway on Software Appliance

Rocky Linux 9 Software Appliance

Configuring a pre-configured gateway

SAFEQ Cloud Chrome extension

End user guide

Submitting a print job

Using the PMC Client

Using the mobile app

Using the Android mobile app
Using the iOS mobile app

Using the legacy mobile app
Using the SAFEQ Cloud Chrome Extension
Adding IPP print queue manually in Windows
Adding IPP print queue manually in Mac OS
Printing from SAP

Using an MFD

Card registration at the MFD
Using FUJIFILM BI Cloud Terminal
Using HP Workpath Gen 2 Cloud Terminal
Using Konica Minolta IWS Gen 2 Cloud Terminal
Using Ricoh Standard Gen 2 Cloud Terminal
Using Sharp Gen 2 Cloud Terminal
Using Xerox Gen 2 Cloud Terminal

PMC Web UI for end users

Registering as a standard user
Registering as a guest
My profile
My documents
Reseting forgotten password

Reference documents

Install KM Cloud Terminal without MarketPlace
Asian fonts support for direct print
Asian fonts support for MS Office documents converted to PDF
Migration of authentication providers and SSO to port 443
Potential EntraID Authentication issues with the v3.48 (Port 443) introduction

Legacy documentation

Server Installation in custom deployment scenario

Server Requirements
Supported Database Versions
Installing Vendor Primary
Installing Customer Primary
Add extra node to primary server cluster
Installing PMC unattended/silently
Update a server
Uninstalling PMC
Manual database configuration
Scraping application metrics via the Prometheus standard

Technical Introduction

How to..

Configure a primary server cluster
Integrate Mobile Print for PMC

Scan To Mail

HP MFDs
Konica Minolta MFDs
Kyocera MFDs
Lexmark MFDs
Ricoh MFDs
Sharp MFDs
Xerox MFDs

How to check VID and PID on cardreader

Put in VID and PID on HP Embedded

Use Equitrac embedded clients with PMC

Containers and access controls

Creating containers
Permissions on Containers – Example 1
Permissions on Containers – Example 2

Connect to Azure SSL enabled Postgresql database
Deploy PMC Client using Microsoft Intune
Configure MDM Airprint integration on Microsoft Intune
Disaster Recovery Procedure For Primary Server
Configure Scan to My Email

Use Network connected card readers

RFIdeas – Ethernet 241 configuration & setup with PMC
Security Engineering – Switchbridge configuration & setup with PMC

Create Print queues with specific output options
Migrate PMC bundled PostgreSQL database to external PostgreSQL database
Card enrollment / self-registration
Use your own domain names for PMC hosted accounts
Configure PMC environment with trusted certificates
Configure denial of service filtering for web UI

RICOH PMC API documentation

Trusted device registration

OAuth error codes
Obtain device token
Refresh device or user token
Register device
Request example

User and device tokens
Authorization code flow
Version History

API Functions

Data structures

Main

Trusted device registration

OAuth error codes
Obtain device token
Refresh device or user token
Register device
Request example

User and device tokens
Authorization code flow
Version History

API Functions

Data structures

On this Page

Printers menu

In the Printers menu, you can configure Printers, Print queues and Embedded terminal templates for terminals.

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