Setting up Balance

Setting up Balance

Before users can be charged, Balance has to be enabled for the customer account, administrators need the right permissions, and Balance has to be switched on with a price for each page.

Requirements

  • Balance must be switched on in Balance › Settings (Enable balance). While it is off, nothing is checked or charged.

  • To let users buy credit online, set up a payment gateway, see PayPal payment gateway.

Permissions

Balance appears in the left navigation with ViewUserBalance or ModifyBalanceSettings. What you can do there depends on these permissions:

Permission

Allows

ViewUserBalance

The Balance tab: the list of users, their balances and transactions.

ModifyUserBalance

Top up and withdraw credits on the Balance tab, so it is used together with ViewUserBalance.

ModifyBalanceSettings

The Policies, Settings and Payment gateways tabs.

The permissions can be combined as needed. For example:

  • Balance administrator: ModifyBalanceSettings. Sets up policies, prices and payment gateways, but does not see users' balances.

  • Cash desk: ViewUserBalance and ModifyUserBalance. Sees users' balances and tops them up or withdraws credits.

  • Cash desk, view only: ViewUserBalance. Sees users' balances and transactions, but cannot change them.

Settings tab

  • Enable balance turns balance on or off for the account. While it is off, no balance is checked or charged and new users get no initial balance.

  • Page credit costs — the credits charged per page for each category (B&W / Color × A4/Letter / A3/Tabloid). Shown only while balance is enabled.

  • Credit purchase — what a user gets when they buy credit (Purchase currency, Price of one credit, Smallest purchase, Largest purchase). See Pricing credits.

Click Save to apply the changes.

Settings tab with page credit costs
The Settings tab with page credit costs.


Next step: Balance policies — decide which users are charged and how.