Balance limitations

📃 Balance capabilities overview

The following tables provide an overview of the balance capabilities for each action type (printing, copying, and scanning).

This page complements Balance. For how balance appears on cloud terminals, see Balance on cloud terminals.

The version in brackets under each Cloud Terminal is the version of that Cloud Terminal application from which Balance is supported as described below. It is not the PMC release version, although the numbers can look similar.

Cloud Terminals



KM Unlocked
(ver. 2026.11.01)

KM Locked
(ver. 2026.11.01)

Ricoh
(ver. 3.0.12)

Canon
(ver. 2026.08.18)

Xerox
(ver. 2026.09.03)

Fujifilm BI
(ver. 26.09.02)

Sharp
(ver. 2026.10.01)

HP Workpath
(ver. 2026.10.05)

Cloud Terminals without Balance support

Secure Print

Balance checked

YES

YES

YES

YES

YES

YES

YES

RELEASED SOON
waiting for certification

NO printing is not blocked

Accounted

YES

YES

YES

YES

YES

YES

YES

YES

YES

Print all – balance checked

YES

YES

YES

YES

YES

YES

YES

RELEASED SOON

NO printing is not blocked

Print selected – balance checked

YES

YES

YES

YES

YES

YES

YES

RELEASED SOON

NO printing is not blocked

Price recalculated after a change on the terminal

Number of copies

YES

YES

YES

YES

YES

YES

YES

RELEASED SOON

NO printing is not blocked

B&W / color

RELEASED SOON [3]

RELEASED SOON [3]

NO

NO

NO

NO

NO

NO

Copy in the Cloud Terminal application

Balance checked

YES

YES

YES

Copy is not part of the Canon Cloud Terminal application

YES

YES

YES

RELEASED SOON

NO copying is not blocked

Accounted

YES

YES

YES

YES

YES

YES

YES

YES

Native copy

Balance checked

NO copying is not blocked

YES

YES [1]
RE-LOGIN required [2]

YES

YES

YES

RELEASED SOON

NO copying is not blocked

Accounted

NO native copy is not accounted

YES

YES

YES

YES

YES

YES

VENDOR SPECIFIC

Shown in the terminal UI

Job price

YES

YES

YES

YES

YES

YES

YES

RELEASED SOON

NO job cost is not presented

User balance

YES

RE-LOGIN NEEDED
to refresh

YES

YES

YES

YES

YES

RELEASED SOON

NO balance is not displayed

[1] The Ricoh Cloud Terminal application displays this message when the user has insufficient balance (0 credit).

image (4).png

[2] The balance is updated only after logout, so the user can exceed their credit.

[3] Not available in version 2026.11.01. The price recalculation after a B&W / color change will be available in a later Konica Minolta Cloud Terminal version.

Direct / Offline Print



PMC Client
(ver. 2026.08.06 and newer)

PMC Client
(ver. 2026.07.23 and older)

Direct Print

Balance checked

YES

NO printing is not blocked

Accounted

YES

YES, CAN GO TO NEGATIVE

Offline Print

Balance checked

NO printing is not blocked

NO printing is not blocked

Accounted

AFTER RECONNECT can go to negative

AFTER RECONNECT can go to negative

Balance checked = The user's balance is verified before the job is released. If the balance is insufficient, the job is not released and therefore not printed.

Accounted = The job price is deducted from the user's balance after the job is released.

Scan/fax

No balance check or deduction applies to scan/fax jobs.